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Customer Support

Do you have questions about the application or need any support?

Video Tutorials

For your support, we have compiled the most frequent questions and issues concerning the Vivalytic Analyser in a series of video tutorials.

Refresh your knowledge from the initial training or learn about specific procedures step by step.

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Video Tutorial (Part 1): Getting started - unpacking and positioning

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Video Tutorial (Part 2): Getting familiar with the system

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Video Tutorial (Part 3): Basic settings and creating user accounts

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Vnline Tutorial (Part 4): Performing a test from the assay menue

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Video Tutorial (Part 5): Useful tips for service and maintenance

We hope this was helpful.

If you have any further questions, please do not hesitate to contact us.

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